Travelers Want More

SweetSpot Helps Reduce The Friction of Traveling

Travelers Are Hungry For Information And Validation

Enhance Service Performance And Passenger Satisfaction Though On-Premise Digital Engagement

Enhance Your Existing WiFi

Target content to the specific areas focused on addressing guest needs and feedback when most appropriate

Digital Touchpoints

SweetSpot’s platform delivers the ability for airports to deliver new ways to engage and drive guest experience and revenues. Airports can expand touchpoint starting in transit and parking lots throughout their journey to the departing gates.

Data

SweetSpot’s platform provides a vast amount of data that is use to enhance the passangers experience and provide greater insights and providing new revenue sources

Benefits For Airport Partners Ecosystem

Airport Operators

Engage guess at every touch point

Technology adoption to establish industry leadership and enhance the value and reputation of the airport, and enhance traveler satisfaction
Incorporating digital services to enhance operational efficiency and loyalty
Demographics, psychographics, and behavioral data analytics to generate business intelligence.

Airlines, Merchants, and Brands

Partner Programs

On-premise traveler engagement to fill the void of the omnichannel marketing strategy
Reaching a captive audience with content and measurement of the effectiveness
Engaging travelers at the point of decision and refining the engagement through data analytics

Travelers

Enhance Guest Satisfaction

A digital airport guide with real-time travel information, together with chatbot and messaging, to enhance the travel experience
High quality and relevant content for information and entertainment
Accessing relevant value offers the option of making immediate transactions.

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